frequently asked questions
Yes, we will provide certificate/pathology report for travel at no additional cost. This include the type of test (PCR) date and time the sample was received and processed by our UKAS registered laboratory.
The certificate is also stamped and signed by the pathologist who has processed your results.
A PCR test looks for the presence of genetic material from the COVID-19 virus within a swab or saliva sample. These tests are commonly referred to as polymerase chain reaction (PCR) tests. Antigen tests look for parts of the virus.
Unfortunately, we are not performing tests for those who have symptoms of COVID-19.
We’ve conducted thousands of tests for customers travelling abroad and none of them have ever come back inconclusive.
Unfortunately, we only offer appointments Monday – Friday. However, this may be changing in the near future.
Yes, these tests are approved by PHE and are 99.9% accurate. PHE approval and review on the tests we use can be found on the governments website.
We sort out all of the logistics. Our nurses either drop your samples off to the lab or they meet with our in-house delivery team at the end of each day.
The samples usually arrive at the lab by 6.30PM on the same day as your home visit. This ensures that there is no delay in your sample being processed and you receiving your results.
Please note the clock starts ticking once your samples arrive back at the lab so if you have booked a 24 hour service you should expect your results to be sent to you via email before 6.30PM the next day.
Many countries and airlines are requiring all those travelling to show evidence of a PCR test from a registered laboratory. We provide certificates for travel with 24 – 72 hours depending on your requirements.
We have clinics in:
- Chiswick, London
- Orpington, Kent
- Dartford, Kent
- Sandwich, Kent,
- Cobham, Surrey
For full addresses on our clinics please click here
Depending on how quickly you need the results we charge:
- £145 a test (results within 48 hours)
- £170 a test (results within 24 hours)
This includes the costs of the test, sending your samples back to our partnered laboratory and providing a PCR certificate for travel.
All samples are delivered to our laboratory on the same day of your appointment. You should expect your results anytime before 6.30PM the next day if you have booked a 24 hour service.
Please call 0203 974 6950 to arrange your appointment and make payment. Alternatively, you can fill out our contact form below and we will give you a call,
We will need to ask questions around your current symptoms to ensure that you have no COVID-19 symptoms before you are tested.
Your samples are received by the lab on the same day of your appointment usually around 6.30PM. It’s from this point that the turnaround times come into play. If you have booked a 24-hour turnaround you should expect your results by 6.30PM the following day.
These tests are 99.9% accurate and are approved by Public Health England.
PHE approval and review on the tests we use can be found on the governments website.
PCR tests are performed by a fully trained, healthcare professional. It involves analysing a sample collected from deep inside the nose or the back of the throat by a swab or the sample might be saliva or other fluid.
Antibody tests looks for the presence of antibodies (produced by people with the virus to counteract the virus) against COVID-19 virus.
Further advice on PCR & Antibody testing can be found on the government website here
Yes you can, however, please note we do charge an administration fee of £25.00 for each test if you choose to cancel your appointment.
Please note: If you choose to cancel within 24 hours then your test is non-refundable.