How we work

Matrix working with our clients is essential to achieving joint objectives. Wren Healthcare operates in full transparency.

As part of our commitment we provide:

  • An experienced clinical team that delivers greater value and a competitive differentiation for your medication. We can help develop patient support programmes and provide education for patients and clinicians.
  • Support to patients through their therapy journey, improving adherence and compliance.
  • Dedicated project managers that work closely with our clients to ensure the project’s progress and success. We understand your brands market goals, competitors and challenges.

As part of our ongoing commitment to our clients, some of the key customer services we provide include:

  • Steering group meetings
  • Internal & external audits
  • Teleconferences
  • Timely bespoke dashboard reports provided using our BI tool recording patient satisfaction, project progress, audits. (reports can be accessed 24 hours a day across all devices)
  • Secure data & file transfer with our clients using our data management software. (ISO27001 accreditation, regularly audited by a UK Government approved (UKAS) auditor, GDPR compliant, Data encrypted in transit and at rest, Mandatory 2FA servers, Firewalls)