FAQ
frequently asked questions
The ‘Test to Release’ test will drop your self-isolation period from 10 days to 6, but will only be shortened if your test results come back as negative.
You can take a test on or after the fifth full day from departing the country not on the travel corridor list. For example, if leave the country on a Tuesday(UK time), you can book a test for Sunday or later.
Call our Sales Team on 0203 974 6950 to check availability and book a test. Payment is taken at the time of booking. If you decide to cancel, you must give us at least 24 hours notice and a £25 cancellation fee will apply. We do not charge for rescheduling your appointment.
The test will cost £140 and results will be sent to you via email by 6.30pm the next day (9.30pm on Mondays).
Booking must be paid over the phone at time of booking.
We accept all major debit or credit cards including American Express.
Yes, you are permitted to travel to a Covid-19 testing clinic as part of Test to Release, as long as you live in England and it has been 5 or more days since you arrived from a country not on the travel corridor list.
Yes, we will send you an email with an attached PDF confirming your results. You can use this to show others your results, including your employer.
Our tests are 99% accurate in detecting the COVID-19 virus.
Following any antibody test you must still follow government advice on social distancing, hand-washing and isolation.
Having antibodies simply makes it more likely that you will not have a second infection or, failing that, that a second infection would be milder compared with a similar person who has no such antibodies. However, it is still not proven that you immune from COVID-19 once you have developed the antibodies.
If your test comes back positive then you must self-isolate for at least 10 days after your positive test date.
People you live with or are travelling with should also self-isolate for 10 days from the date you took a test. You must not travel around or outside the UK until the self-isolation period has ended.
Please contact 111 if you require any medical help. In case on an emergency, please dial 999.
If you pass through a country not on the travel corridor list at any time, then you must self-isolate on your return to England. You can shorten this self-isolation period through the Test to Release programme but this must be 5 days after your departure from the country not on the travel corridor list.
If you arrive in England from abroad and travel to your home in Wales, Scotland or Northern Ireland, then you won’t be able to take the Test to Release test. Test to Release is only applicable to those who live in England.
For all other enquiries, please call us on 0203 974 6950 to speak to an advisor, or refer to the Test and Release page on the Government Website here – https://www.gov.uk/government/news/test-to-release-for-international-travel-goes-live
