FAQ
frequently asked questions
The ‘Test to Release’ test will drop your self-isolation period from 10 days to 6, but will only be shortened if your test results come back as negative.
You cannot take a test until you have been in England for 5 full days.
Call our Sales Team on 0203 974 6950 to check availability and book a test. Payment is taken at the time of booking. If you decide to cancel, you must give us at least 24 hours notice and a £25 cancellation fee will apply. We do not charge for rescheduling your appointment.
The test will cost £139 and results will be sent to you via email by 6.30pm the next day (9.30pm on Mondays).
Booking must be paid over the phone at time of booking.
We accept all major debit or credit cards including American Express.
Yes, you are permitted to travel to a Covid-19 testing clinic as part of Test to Release, as long as you live in England and it has been 5 or more days since you arrived from a country not on the travel corridor list.
Yes, we will send you an email with an attached PDF confirming your results. You can use this to show others your results, including your employer.
Our tests are 99.9% accurate in detecting the COVID-19 virus. The test is Public Health England (PHE) / CE IVD (FD) approved and is performed to UKAS ISO 15189 standards.
If your test comes back positive then you must self-isolate for at least 10 days after your positive test date.
People you live with or are travelling with should also self-isolate for 10 days from the date you took a test. You must not travel around or outside the UK until the self-isolation period has ended.
Please contact 111 if you require any medical help. In case on an emergency, please dial 999.
The scheme is voluntary and applies to those quarantining in England only.
For all other enquiries, please call us on 0203 974 6950 to speak to an advisor, or refer to the Test and Release page on the Government Website here – https://www.gov.uk/government/news/test-to-release-for-international-travel-goes-live
